Why this information is important
These Community Standards are incorporated into your agreements with payware. They apply whenever you use any of the social features of payware, including your account identifier, your profile details, any messaging (including GIFs and Gifts) we provide, internet banners, sound advertisement, and any other feature that allows you to interact with, be visible or audible to someone else. They also include any interactions you have with our social media accounts as well as any interactions on the payware Community forum or any other platform we provide or use which allows social interaction.
We apply these rules to all our products, globally. This means that these rules apply to you, regardless of what country you live in, what payware company is providing services to you, and what services they are providing.
Keep in mind that these rules apply on top of the terms and conditions of the products that you use. In the case of any discrepancies between these rules and the terms and conditions of the products, the terms and conditions of the product will prevail.
Be nice
Our social features are about being sociable. So, make sure you are. This means being respectful and lawful, and not being violent, dangerous, or otherwise inappropriate. Things like degrading remarks, nudity or sexually suggestive comments, and content relating to self-harm or excessive violence are all examples of what is inappropriate.
Be agreeable (even when you disagree)
When interacting with others you may wish to respond to something by disagreeing with it. That's fine. But remember to criticize ideas, not people. Please avoid:
Instead, provide reasoned counterarguments that improve the conversation.
Be yourself
The whole point of our social features is to allow you to interact with others. We do, of course, let you opt out of sharing anything you don't want to. But when you are sharing information about yourself, you must actually be yourself and not impersonate anyone or anything. For example, don't change your partner identifier or user details to something that could mislead others about your identity, don't use any corporate logos or other copyrighted or trademarked material (other than your own material on a Business account), and don't share any private or confidential information.
If you think someone is using our social features to publish material which is your personal, proprietary, or confidential material, then let us know via customer support portal and we'll investigate.
Be authentic
Some of our social features allow you to tell or show others what you are (and aren't) doing with your business. The idea behind this is so all our customers can learn from and with each other. This relies on the actions you take being legitimate and genuine. Don't use our social features to try to influence the behavior of others. For example, don't use them to try to manipulate people or markets.
Be a contributor
Help us make our social features a great place for discussion by always working to improve the discussion in some way, however small. If you are not sure your post adds to the conversation, think over what you want to say and try again later.
The topics you discuss matter to us, and we want you to act as if they matter to you, too. Be respectful of the topics and the people discussing them, even if you disagree with some of what is being said.
One way to improve the discussion is by discovering ones that are already happening. Please spend some time browsing the community forum topics before replying or starting your own, and you'll have a better chance of meeting others who share your interests.
Be tidy
When using our community forum and other social features, make the effort to put things in the right place, so that we can spend more time discussing and less cleaning up. For example, when using the Community Forum:
Be on the lookout
When you see bad behavior, don't reply. It encourages bad behavior by acknowledging it, it consumes your energy, and it wastes everyone's time. Just flag it to us. If enough flags accrue, action will be taken, either automatically or by moderator intervention. With your help, moderators can be community facilitators, not just janitors or police.
Our Community Forum is operated by your friendly local staff and you, the community. If you have any further questions about how things should work on the forum, open a new topic in the site feedback category and let's discuss! If there's a critical or urgent issue that can't be handled by a meta topic or flag, contact us via the customer support portal.
Be compliant
There's a lot of rules that apply to us. But there's also rules that apply to you when you use our services. Don't use our social features to break obligations that you have to others or under law.
For example, don't use them to manipulate markets or people, trade on insider information, or do anything else which is abusive, non-compliant, or otherwise inappropriate.
Manipulating markets or people includes the following:
Any of our social features or posts are not intended to give any investment, financial or tax advice and we recommend that you seek the advice of a professional financial advisor if you need any such advice.
Enforcement
If you violate these rules, we may remove your content, restrict your access to social features, or immediately suspend or close your payware account in accordance with Section B.8 of the Framework Agreement. We check our social features from time to time, but we can't see everything - if you think someone is breaching these rules, let us know via the customer support portal.